STEP INTO THE STORY
Multi-room, Immersive Experience
Victoria Warehouse, Manchester
Nov 21st - Dec 24th 2026
Video Gallery
Event Gallery
Warner Bros. Discovery Global Experiences
This is an official licensed experience.
Warner Bros. Discovery Global Experiences (WBDGE) is a worldwide leader in the creation, development, licensing and operating of location-based entertainment based on the biggest franchises, stories, and characters from Warner Bros.’ world-renowned film, television, animation, and games studios, HBO, Discovery, Cartoon Network and more.
WBDGE is home to the groundbreaking locations of The Wizarding World of Harry Potter at Universal theme parks around the world, award-winning Warner Bros. Studio Tour locations in London, Hollywood, and Tokyo, the iconic Harry Potter New York flagship store, the iconic Harry Potter New York flagship store, Warner Bros. World Abu Dhabi, The WB Abu Dhabi, The FRIENDS Experience, The Game of Thrones Studio Tour and countless other experiences inspired by Harry Potter, DC, Looney Tunes, Scooby-Doo, Game of Thrones, FRIENDS and more. WBDGE is part of Warner Bros. Discovery’s Revenue & Strategy division.
What People Are Saying
Believe THE POLAR EXPRESS Experience
Trafford Wharf Rd, Trafford Park, Stretford, Manchester
-
What an Experience. We loved it. The actors were amazing and so was the set. -
The whole experience from start to finish is just amazing, it brings the movie to life in every way, from the opening scene to the finale & there’s hot chocolate to end the experience with crafts & letters to Santa to send. We would … More do the whole experience again in a heartbeat.
-
Amazing experience. Would recommend! Had the best time with the family!
-
What an absolutely fantastic experience. I'll be honest, my wife signed me and the kids up, I didn't really know what to expect, but wow it was great! Never been to anything like it before. Fair play to the cast, they were fantastic … More and …More
Book Your Tickets
Book your tickets for Believe! THE POLAR EXPRESS™ Experience and secure your place at this immersive Christmas event in Manchester. Choose your date and time and get ready for a magical family experience.
Believe! THE POLAR EXPRESS™ is a truly magical, multi-room immersive experience that brings the enchanting world of the beloved movie to life in a whole new way.
Step INTO the Story… The experience begins in the comfort of Hero Boy’s bedroom before stepping into the iconic THE POLAR EXPRESS™ carriage as a passenger. Along the journey, guests will pass through magical landscapes including the Caribou Forest, icy lakes and a dazzling Northern Lights display—culminating in a breathtaking arrival at the North Pole. On your way, you’ll encounter beloved characters such as the Conductor, Hero Boy, Hero Girl, and the mysterious Hobo. Get your golden ticket punched, enjoy complimentary hot chocolate and a delicious cookie, and take part in interactive storytelling and festive cheer.
At the North Pole, the magic continues:
- Join the joyful Pyjama Party
- Visit the Letter Writing Station and send a note to Santa
- Discover your fate in the Naughty or Nice Machine
- Craft a special Christmas decoration to take home
- And, of course, meet Santa himself
Photo opportunities are available throughout the experience, creating perfect moments to remember this holiday season.
Kids are encouraged to wear their pyjamas to fully embrace the spirit of the story!
Event Info
- Dates
November 21st, 22nd, 28th, 29th
December 5th, 6th, 12th, 13th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th
- Opening Times
10am - 8pm
This immersive experience lasts around 2 hours, you can chose to spend longer in the North Pole to take in all the festivities if you wish.
While this experience is designed for children of all ages, we have put a large amount of development into all sorts of exciting sets, scenes, effects and live action that is designed to entertain audiences of all ages!
The venue is wheelchair accessible.
Child: £42.95 (+booking fee)
Adult: £52.95 (+booking fee)
Due to our city centre location we do not have a dedicated car park however there is Premier Inn which offers paid parking and other NCPs close by.
The venue is located a two minute walk from the new Wharfside tram stop on the Trafford Park Line (Red Line). With trams every 12 minutes,
Victoria Warehouse, Manchester
Plan Your Visit
Our team has carefully curated all our FAQs and event information section to help you plan your journey from start to finish.
Subscribe To Our Emails
Be the first to hear about important updates for BELIEVE! THE POLAR EXPRESS™ Experience. Sign up to our mailing list for priority access and exclusive announcements as we prepare for Christmas 2026.