SEN Performances

While the magic of the North Pole remains the same, we adjust the environment on this day to ensure a comfortable and inclusive experience for guests with autism, sensory processing sensitivities, or learning disabilities.

How is this show different?

For our SEN performance, we make "relaxed" adjustments to the production to reduce anxiety and sensory overload:

Adjusted Lighting: The auditorium lights (house lights) will remain on at a low level throughout the show. We also remove any sudden strobe effects or harsh flashing lights.
Reduced Volume: The overall volume of the music and SFX will be turned down to a more comfortable level.
A "Relaxed" Atmosphere: We have a "no-shushing" policy. Movement, vocalisations, and coming and going from the auditorium are perfectly okay.
Reduced Capacity: We sell fewer tickets for this performance to ensure there is more room between groups and less crowding.

Book Your SEN Performance Tickets Here

Believe THE POLAR EXPRESS Experience

Trafford Wharf Rd, Trafford Park, Stretford, Manchester

4.9 123 reviews

Danielle Powell ★★★★★ 8 months ago
Just been here with my 3 little ones, 9, 6 and 2 and they loved it. The characters are amazing and so good with the children. They loved the golden ticket, the dancing and meeting Santa at the North Pole. Everyone gets to enjoy a hot chocolate … More and write a letter to Santa.
Yvonne Cook ★★★★★ 7 months ago
Going to this was a good start to a very magical time wow it's so good everything is great staff etc and the people who do the acting should be very proud of themselves well done and the two tap dancers with the hot chocolate wow never … More seen …More
Rich Cotton ★★★★★ 8 months ago
Fantastic experience & fun for all the family , we all had a great time . Definitely a must see if you’re a fan of the movie !
Rosie lindley ★★★★★ 8 months ago
Wow what an amazing experience. Fun for all the family. Cannot recommend enough.
Maddie forrester ★★★★★ 8 months ago
Absolutely amazing and more! The whole family enjoyed it from the beginning! Highly recommend this to everyone! 🎄🤶🌲
Catarina Ki ★★★★★ 7 months ago
Cannot praise the staff enough for how welcome they made us feel and how in character they all were. There were a few issues when we went (there were power cuts) but the staff managed to keep the magic going and the little ones didn't … More …More
Siobhan Newell Day ★★★★★ 8 months ago
The whole experience from start to finish is just amazing, it brings the movie to life in every way, from the opening scene to the finale & there’s hot chocolate to end the experience with crafts & letters to Santa to send. We would … More do the whole experience again in a heartbeat.
Catherine Marlow ★★★★★ 8 months ago
Oh wow. What a brilliant experience even for a big kid at heart. I along with my daughter, also a big kid at heart, and husband loved it. We would definitely recommend. Such a lovely family memory made and best birthday present ever for … More me (definitely not giving my age away!!) Thank you
Natasha Culverston ★★★★★ 7 months ago
Absolutely spellbound from start to finish. Such a magical experience and the singing/acting was superb. Really captured the characters. We all loved it and look forward to come again next year !!
Emily Moody ★★★★★ 8 months ago
Such a fun immersive we went 2 adults with 3 children ages 2-11 and all 3 of them loved it. Having done the train ride before this was a different experience with all the same magic and told more of the polar express story which we all … More loved!
Tom Lowe ★★★★★ 8 months ago
A magical experience from start to finish! The staff were fantastic, the atmosphere was amazing, and the kids loved every moment — especially meeting Santa. Truly captures the spirit of Christmas!
Hannah ★★★★★ 8 months ago
Believe! The Polar Express 🚂We visited the launch of the brand new, truly magical experience, officially …More
Dinesh Dave ★★★★★ 8 months ago
We really enjoyed the Polar Express Experience, Manchester going into a world of make believe. The characters brought everything to life with energetic interactive fun, music and dance. We’ve never been to see anything quite like it. It … More was fun for the whole family from young to older. We can all still believe! Highly recommended.
Gill Pickford ★★★★★ 8 months ago
Fabulous start to Christmas! The children (5,2) loved the train and the golden tickets never left their hands. The actors were amazing and brought the story to life as well as involving everyone on board. Highlight for both children was … More …More
Loz Guiel ★★★★★ 8 months ago
Absolutely brilliant experience! The whole family loved every second of it and the kids are already asking when we can do it again. Perfect way to get into the Christmas spirit!
Alana Mustill ★★★★★ 8 months ago
Such a magical experience! Right from the start your immersed in the storyline. The characters get you involved, you can sing-a-long to polar express hits and the set was incredible. Not forgetting to mention a treat from Santa at the end. … More A truly festive experience for all the family to enjoy.
Rachel Fisher ★★★★★ 8 months ago
This is a must-do Christmas outing for families. Beautifully produced, heartwarming & full of festive sparkle.The kids loved interacting with the characters & receiving their sleigh bells from Santa. We’d definitely go again!
Mark Fallon ★★★★★ 8 months ago
What an absolutely fantastic experience. I'll be honest, my wife signed me and the kids up, I didn't really know what to expect, but wow it was great! Never been to anything like it before. Fair play to the cast, they were fantastic … More and …More
Sarah Hickman ★★★★★ 8 months ago
Great experience, not one to be missed. Special effects and actors were fantastic, perfect for the Christmas build up!
Geraldine Baker ★★★★★ 8 months ago
Amazing experience for all the family. A great Christmas production full of fun and festive cheer. Would highly recommend.